“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers… In the same industry, I have o… [more below]
- Author: Willingham, Ron
- Binding: Hardcover
- Page Count: 240
- Publish Date: June 17 2003
- ISBN10: 0385509561
- Language: English