Renee Evenson
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results
$26.99 Add to cartThis invaluable resource is the training manual you need to give your employees the thorough training, review, and–if necessary–overhaul they need in the vitally important area of customer service.
I
- Author: Evenson, Renee
- Binding: Paperback
- Page Count: 240
- Publish Date: December 14 2017
- ISBN10: 0814438911
- Language: English
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Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results
$19.99 Add to cartDealing with customers isn’t easy, they aren’t always right or even pleasant. Business author Ren? Evenson ensures you’ll always have the right words to defuse tense interactions.
Practical and insight
- Author: Evenson, Renee
- Binding: Paperback
- Page Count: 304
- Publish Date: September 12 2012
- ISBN10: 081442032X
- Language: English
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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
$19.99 Add to cartHow to Manage Work Relationships in a Constructive Way that Leads to Success.
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, y
- Author: Evenson, Renee
- Binding: Paperback
- Page Count: 240
- Publish Date: October 15 2013
- ISBN10: 0814432980
- Language: English
