Cockerell, Lee
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
$25.00 Add to cartThe former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence.
Lee Cockerell knows that
- Author: Cockerell, Lee
- Binding: Hardcover
- Page Count: 208
- Publish Date: March 05 2013
- ISBN10: 0770435602
- Language: English
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Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney
$30.00 Add to cartIt’s not the magic that makes it work; it’s the way we work that makes it magic.
The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership–the- Author: Cockerell, Lee
- Binding: Hardcover
- Page Count: 288
- Publish Date: October 14, 2008
- ISBN10: 0385523866
- Language: English
