Dijulius, John

All businesses have customers, but how many of them deliver unforgettably good customer service?

Customer experience expert and author John R. DiJulius reveals the hidden systems of the few exceptional

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• Author: Dijulius, John
• Binding: Paperback
• Page Count: 208
• Publish Date: January 28 2003
• ISBN10: 0814471714
• Language: English