The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet

$18.00

Winner of the 800-CEO-READS Best Marketing Book of 2015

Why do some companies create such strong affection for their brands that their customers are compelled to become active brand champions? Is ther

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  • Author: Wilson, Craig
  • Binding: Paperback
  • Page Count: 280
  • Publish Date: June 11 2019
  • ISBN10: 1947856618
  • Language: English

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Winner of the 800-CEO-READS Best Marketing Book of 2015

Why do some companies create such strong affection for their brands that their customers are compelled to become active brand champions? Is there a secret?

The Compass and the Nail presents an unconventional perspective of how particular organizations create rabid fan bases, in turn making them more successful and more profitable. Written by Patagonia’s former lead strategist for consumer marketing, and advisor to such iconic brands as Seventh Generation and Burton Snowboards, Craig Wilson outlines game-changing insights for providers of any product or service who desire fiercely loyal behavior.

Wilson’s narrative is one of cultural empathy and thought disruption critical to the new global economy. It is a practical model that defines how companies, governments, and institutions relate to their end users. By illuminating the phenomenon of “following,” and how it can be methodically applied to a larger context, this book demonstrates how those relationships can be refashioned to optimize human interactive experience. It challenges us to use our economic powers for good to design the new Responsible Economy in an effort to save the planet. If companies realize consumers “don’t buy what you do, they buy why you do it,” Wilson shows us how.

Author: Craig Wilson
Binding Type: Paperback
Publisher: Rare Bird Books, a Vireo Book
Published: 06/11/2019
Pages: 280
Weight: 0.6lbs
Size: 8.40h x 5.50w x 1.00d
ISBN: 9781947856615
Language: English

Author

Wilson, Craig

Binding

ISBN10

1947856618

ISBN13

9781947856615

Page Count

280

Published Date

June 11 2019

Language

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